FAQs

You will need to fix the device to the TCH-B200 hand-held programmer and then press the left grey button. Status messages will display on screen. The address of the device will then be displayed. The default address is 127.

Fix the device to the TCH-B200 hand-held programmer and then press the left grey button. Status messages will display on screen.

The address of the device will then be displayed. Pressing the left button increases the address by 10. Pressing the right button increase the address by 1. Press the blue button to store the new address.

Yes, but you will need a PL3 lead (available to order).

Plug one end into the TCH-B200 and the other end into the call point or mini-module. You can then program as before.

There are 3 modes available; Polling (flashing LEDs), non-polling (no flashing LEDs), and standard (default). To change the mode of a device you will need to use a TCH-B200 hand-held programmer.

Ensure there is not a device fixed to the TCH-B200. Press and hold the right grey button and the blue button together. Press and hold the left grey button until dots appear on the screen. Release the left grey button after a few seconds. A menu will appear. Release right grey button and blue button. Use the left grey button to change the mode. Use the blue button to store your selection.

Fix the device to the TCH-B200 hand-held programmer. Switch it on using the left grey button. Wait for the address to be displayed. Press the blue button to display the analogue reading.

Over time a device may become contaminated; it is, therefore, important to check that the analogue value still falls within the normal operating range. The normal operating range is printed on the underside of the device.

Removal tool 3 is compatible with the ALN-EN, ATJ-EN, and ACC-EN.

Line up the arrow on the removal tool, with the arrow on the underside of the device, push it in and the device casing will release. To put the case back on, line up the arrow on the underside of the case with the line on the side of the device.

No. You must use special dry smoke pellets, not a compressed aerosol.

Please contact the Hochiki Asia Pacific office with any specific requirements.

Our technical support team can be contacted by phone on +65 6841 9728 or emailed at sales@hochikiasiapacific.com

If you have any queries regarding your order please contact customer services on +65 6841 9728.

We acknowledge that there may be times when you need to return items. To learn more about our returns process please contact us on +65 6841 9728 or email us on sales@hochikiasiapacific.com.